Hurricane Odile is the most powerful hurricane to ever make landfall on the Baja Peninsula. The gale-force winds of the Category 3 hurricane snapped palm trees and telephone poles like matchsticks; torrential downpours caused rampant flooding in the streets. The Weather Channel reports "extensive damage" and that Odile "[carved] a wide swath of destruction." Ports, beaches, schools and celebrations for Independence Day today have been cancelled throughout the Baja California Sur state. Los Cabos International Airport was also severely affected, stranding many.
We are relieved that our properties in the area have reported that all employees and guests are safe. Many hotels relocated their guests to California; Esperanza delivered their guests safely to San Diego. Unfortunately, we must report that One&Only Palmilla, Capella Pedregal, Esperanza and Las Ventanas al Paraiso have closed to evaluate the damage to their properties.
We will continue to post updates on this page as estimated times for clean-up and closures become more certain.
News from Capella Pedregal (The Resort at Pedregal)
The property cannot currently facilitate guests.
Please call the toll free number at 877.247.6688 should you have any questions regarding your reservation, additional updates or inquiries.
News from Esperanza
Esperanza will reopen April 15, 2015. If you are looking for future reservations and availability please contact Esperanza at (855) 331-2226. More information can be found here.
News from Las Ventanas
Las Ventanas is scheduled to reopen on June 15, 2015.
News from One&Only Palmilla
One&Only Palmilla's opening date will be April 20, 2015. The property will have a new steakhouse, SEARED by Jean-Georges Vongerichten, completely refurbished guest rooms and suites, new adult outdoor lounging areas and a new spa and fitness center.
Full refunds will be issued for any deposited funds with cancellation of your reservation. One&Only Palmilla would like to extend a complimentary night to visitors who are able to stay between March 15 and September 15, 2015 as a part of their reservation.
News from Posada La Poza
Posada La Poza has reopened and can accommodate guests. Click here to book.
News from One&Only Palmilla
At this time, the resort is closed. Staff will be canceling bookings or redirecting bookings to the One&Only Ocean Club (pending availability) with arrivals between now and December 15, 2014. Full refunds will processed for those that do not wish to be redirected to the Bahamas property before October 15.
For any reservations after December 15, including the holiday season, pleas keep in mind that the property is not able to guarantee a reopening date.
By October 15, One&Only Palmilla will advise whether they will reopen on December 15th and provide details of the resort's restoration.
News from Esperanza
A team is assessing the full extent of the damage and repairs necessary to re-open Esperanza.The resort is in the process of rescheduling and/or cancelling all reservations through Oct 13, and may extend this date further pending their assessment of the damage.
News from One&Only Palmilla
One&Only Palmilla is closed and is redirecting and canceling bookings impacted with arrivals between now and October 15, 2014.
News from Las Ventanas al Paraíso
Las Ventanas will provide another update on Monday, September 22.
For more information or inquiries related to Hurricane Odile and its impact on Las Ventanas al Paraíso, please call: 888-ROSEWOOD (888 767 3966).
We received word from our villa partner Casa La Laguna. The property has been severely damaged after receiving the brunt of Odile's 160 mph winds. Our travel partner added that "what Cabo needs from the outside more than anything will be tourist business when they’re back in business."
Airport facilities in Cabo San Lucas/Los Cabos, MX (SJD) are closed through Monday, September 22 to evaluate infrastructure damage from Hurricane Odile.
American Airlines' Travel Policy
If you are traveling to, through or from Los Cabos, Mexico (SJD) between September 15 - 30, 2014 (and your ticket was issued no later than September 15, 2014), you may travel: September 17 - October 13, 2014 or October 14 - November 20, 2014.
The ticket reissue charge will be waived for one ticket change.
To change travel dates or for questions regarding destination changes, contact our Reservations personnel at 1-800-433-7300 within the United States or Canada.
Southwest Airlines' Travel Policy
Customers traveling to/from Cabo San Lucas/Los Cabos, MX (SJD) beginning Sunday, September 14 thru Tuesday, September 30 are eligible for flexible accommodations.
Please call 1-800-435-9792 to speak with a Customer Service Representative to make changes to your itinerary.
Customers holding reservations for a flight that is cancelled may request a refund for an unused ticket/travel itinerary.