Frequently Asked Questions

Membership FAQs

How do I join Andrew Harper?

Click the “Subscribe” button located near the upper right-hand corner of the navigation bar. To view member benefits, click here.

How do I know when my membership expires?

Log in to HideawayReport.com, click on the “My Account” button in the upper right-hand corner. Click the “Account Details” option on the drop-down menu.

Can I renew my membership online?

Yes, most members can! Log in to HideawayReport.com, click on the “My Account” button in the upper right-hand corner. If your account is under renewal, you will see “Renew” under the "Manage" drop-down menu. Simply click the link to complete your order. Members with a legacy membership will need to call in or mail in their renewal payment.

For help with renewing your membership, please contact Member Services at (866) 831-4314 or [email protected].

Website FAQs

How do I log in to my account?

Visit HideawayReport.com and click on the “Log In” button on the top right corner of the homepage. Use the email associated with your Andrew Harper account as your username and enter your password. If you’ve forgotten your password, click the “create or reset password” link on the login page and enter your email address to have password reset instructions sent to you.

For additional assistance, please contact the Member Success team at (866) 831-4314 or email [email protected] and we will be happy to help.

How do I access my profile?

Once you have logged in, select the “My Account” button in the upper right-hand corner then click “Account Details” on the drop-down menu. Once on your profile, you can update your account information, change your password, renew your membership and more.

How do I change my password?

Click the “Log In” button, use the email associated with your Andrew Harper account as your username and enter your current password. Select the “My Account” button in the upper right-hand corner then click “Account Details” on the drop-down menu, click the “Change Password” button in the left column and follow the instructions.

Where can I find the PDF versions of Andrew Harper's Hideaway Report newsletter and the Andrew Harper Collection?

Log in to your account on HideawayReport.com, click the “My Account” button located near the upper right-hand corner of the navigation bar. Select “PDF Downloads” from the drop-down menu. From there, you’ll come to a page with an array of Hideaway Report issues and Collection guides available for download.

Can I find archives of Andrew Harper's Hideaway Report articles online?

Yes. If you are logged in, you can access the available archives of the Hideaway Report here.

Where can I access the editor-recommended hotels?

Select the “Hotels” button located on the navigation bar and view hotels by category, location or special awards.

General FAQs

Do hotels pay to be included in your recommendations?

No, hotels do not pay or elect to be included in our recommendations.

Our team of editors seek out smaller, one-of-a-kind properties where travelers can expect the highest levels of personal service and truly unique experiences.

Hotels are selected on an independent basis and only those rated above 90 will receive a recommendation. We remove hotels that fall below our standards, as well as add new, exceptional finds each time we travel.

Where can I find benefits offered by the hotels?

Contact Andrew Harper Travel, which has negotiated the best rates and amenities with over 1,500 hotels worldwide.

Who decides which hotels give benefits as part of my Andrew Harper membership?

Once a property has been independently recommended by Andrew Harper editors, our esteemed partner, Andrew Harper Travel, negotiates with the hotels regarding benefits for our members.

You can contact Andrew Harper Travel or view special offers and participate in last-minute deals and weekly auction packages at AndrewHarperTravel.com.

From guaranteed upgrades to complimentary breakfasts and more, these benefits can offset the cost of your membership and certainly add to the comfort and enjoyment of your travels.

For travel-related questions, please visit AndrewHarperTravel.com.